Training/Support Materials


The sub-menu on the left hand side contains tutorials, guidance, resources and other support materials to help Users and User-Approvers of the Provider Gateway.

This section will be useful in alleviating:

PDF The PG Support Flow Diagram is useful for identifying where it is best to direct the types of queries above, depending on your user and organisation type.

The ‘All - Provider Gateway Support’ section contains tutorials for all users for the Provider Gateway, Learner Achievement Tracker and Document Exchange plus other relevant forms and documentation. Helpful Reference Cards for all User-Approvers are also provided.

Additional application-specific sections provide further guidance and support materials for:

*The 'Learner Achievement Tracker (LAT) - VA and DT' section contains detailed information about the calculations used in the Learner Achievement Tracker and a link to the LAT handbook.